Neon CRM API v1 & Legacy Webhooks Will Be Deprecated July 11th, 2026
Neon CRM will sunset API v1 and our legacy webhook structure on July 11, 2026.
After this date, the API v1 and legacy webhooks server will no longer be available. You’ll need to migrate any API v1 usage to API v2 before July 11, 2026 to avoid disruption. Similarly, legacy webhooks must be edited to select the newer version of their Event Triggers.
Note: This action is not needed for any certified Neon One partner integrations you’re using.
We first launched API v2 in 2019 as a complete rebuild of the legacy v1 architecture. It uses modern RESTful conventions—a standard way for different software programs to talk to each other—to help you work more efficiently. We’ve designed this version with a robust structure and continue to update it to support your organization’s growth.
You can find technical guides and resources here:
We’ll send more reminders as the deadline approaches. If you have any questions about this transition, please reach out to crmsupport@neonone.com.
Best,
The Neon One Team