January 12, 2018 at 4:26 pm #2626
I am trying to attach a title to an Individual account when I create it.
I created a custom object:
(Field ID) – Field Name – Field Type
(333) – neon_action_id – Autoinc Field
(339) – Neon_Individual_Account_c – MasterDetail (account_user) Field
(340) – Action_ID_c – Number Field
(341) – Action_Title_c – Text Field
I attempt to create a new individual user account:
“errorMessage”=>”Customfield id is invalid.”
How can I send my custom text field so it shows on the Individual Account? Should I not be using a custom object for this?
Let me know if you require more information, and thank you for your assistance.January 15, 2018 at 8:53 am #2630
Seems like you’re struggling with our data structure. Here are some brief definitions:
Accounts: Individuals or Organizations
Custom Fields: Custom fields created from within NeonCRM that are properties of an account. These have nothing to do with custom objects.
Custom Objects: A new database object type. Think of a custom object as a database table, not a specific record.
Custom Object Fields: Fields that are properties of custom objects. The columns in a custom object’s database table. These are not the same as account custom fields.
Custom Object Records: Each row in a custom object’s database table.
In your above request, you’re trying to use the account custom field parameters:
These are not for custom object fields; they are for account custom fields.
If you want to create an account and relate it to your custom object, your flow should be:
* Create Individual Account (https://developer.neoncrm.com/api/accounts/create-individual-account/)
* Create Custom Object Record (https://developer.neoncrm.com/api/custom-objects/create-custom-object-record/)
If all of your custom data is really just a list of fields that need to appear on an account’s detail page, you want to be using Account Custom Fields: https://support.neoncrm.com/hc/en-us/articles/218528997-Account-Custom-Fields
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